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Repair service
€16,00 EUR
THIS CAMPAIGN IS NOW CLOSED :(
WE'LL BE BACK NEXT YEAR!
If your IAIOS sweater is old, we can repair it so you can have a brand new sweater next winter. (We only repair IAIOS sweaters.)
This service consists of a courier picking up the sweater, repairing it, and returning it to your home. (Only covers domestic shipments.)
The repair consists of 3 steps:
- Changing the collar: If the collar has stretched, we unpick it and put on a new one.
- Bobble removal: We run a machine over it to remove any bobbles caused by pilling.
- Washing and ironing: We wash and iron the sweater before delivering it to the customer.
*We only repair sweaters that show signs of wear and tear. We do not repair holes, burns, or other damage.
*Pickup and delivery service only for shipments within mainland Spain
DATES AND DEADLINES
The repair campaign consists of three phases:
- Collection of old sweaters: from May 26 to June 5:
- Repair: from June 6 to July 5.
- Delivery of repaired sweaters: from July 5 to 10.
PICKUP AND DELIVERY
IAIOS will contact you to arrange courier pickup.
The customer must pack the sweater in a box or bag for collection.
Once the sweater is repaired, we will send you an email to let you know that we have sent it back.
REPAIR SERVICE
We do not repair holes, burns, or other damage. We only repair sweaters that show signs of aging due to use.
In some cases, the sweater may not be repairable due to its condition or other exceptional circumstances. In that case, we will inform the customer of the situation and reach an agreement.
